What information do we collect online and how is it used?

Personal Information:

We may ask you to provide personal information through our Websites. For example, when you:

• create an account;
• subscribe to receive our email or other communications; or
• contact us for other information.

Types of personal information collected or provided may include your name, address, email address, home, work and mobile telephone number, as well as other information you chose to provide which can identify you personally.

Once we receive personal information through our Websites, we use it for such things as:

• processing orders and requests;
• improving and developing our products, services and Websites;
• communicating with you regarding promotional offers, new products, and other information that we think may be interesting to you;
• analyzing your activity with us, including interaction with our Websites and your purchases;
• personalizing our communications to you; or
• responding to your inquiries.

Information Observed or Collected Through Technology.

What Type of Technologies Are Used?

We and our third party service providers use technology to automatically observe and collect information whenever you interact with our Websites. The following describe some of the types of technology OSIF may use to better understand your use of our Websites:

• Navigational Information. We collect navigational information such as browser type and version; the service provider used to access our Websites; whether visitors arrived through a link for our Websites; and for visitors using a mobile version of our Websites, technical information about the device used, such as screen size, cookie support by the device and how images may appear.
• Cookies. Cookies assign a unique identification to your computer and are typically stored on your computer's hard drive by your web browser.

How Do We Use Information Gathered Through Technology?

Information gathered through technology allows us to determine such things as which parts of our Websites are most visited or used, what products are browsed and/or purchased, the effectiveness of our Websites, and difficulties visitors may experience in accessing our Websites. Cookies are also used to keep track of items you put into your shopping cart, and to tell us whether you have visited our Websites in the past. OSIF may also associate information gathered through technology with your personal information, and use it as described above.

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What information is collected directly by third parties?

If you elect to purchase an item through our Website, once you have selected your item or items, you will leave our Website and be directed to the website of our third party payment processor, Cybersource, to pay for the item(s). You will be providing your personal information (such as, name, billing address, email address, phone number, and payment card information) to Cybersource, and the information you provide to Cybersource will be covered by its privacy policy and practices. Cybersource may also provide some of your personal information (other than your payment card number) to OSIF, which will be used by us in accordance with this privacy policy.

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What information do we share with third parties?

We will share your personal information with The Ohio State University ("OSU"), and we may share your personal information with any of our or OSU's affiliated entities.

We may share your personal information with third party service providers that assist us in such things as: developing and administering our Websites; conducting surveys; sending and administering emails; performing marketing services; or other similar services.

If we are involved in a corporate reorganization or other change of control, or we form an affiliated entity, some or all of the personal information collected about you could be shared with this entity, and it may also be retained by us.

We will not otherwise share, sell, or lease your personal information to third parties unless we have your permission or are required by law to do so or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Websites, the Websites or the public.

Nothing in this policy restricts our ability to share aggregated or anonymized information that does not directly identify you.

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What choices do you have over how your information is used?

Marketing Email: You may elect to no longer receive marketing emails from us by following the unsubscribe instructions in the next marketing email you receive. Please be aware, however, even if you opt out of marketing emails, you may still receive emails related to your transactions, such as order confirmations.

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What is our policy regarding children?

Our Websites are directed to adults and are not directed to children under the age of 13. OSIF does not knowingly collect personally identifiable information from anyone under the age of 13.

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How can you update your personal information?

If you have created an online account, you can update the personal information connected to the account by accessing the "My Account" section of this website. If you believe that any other information we have collected about you is incorrect or incomplete, you can contact us at innovation@osu.edu or 614/292-1315 letting us know the correct information.

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How will we update our Privacy Policy?

We reserve the right to modify or amend this Privacy Policy at any time and for any reason. If we ever change our Privacy Policy, we will post the new policy on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Should there be a material change to our Privacy Policy, it will be applied only to the information we collect after the effective date of the material change.

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How do we protect your information?

Our Websites use the following types of security measures: firewall technology, virus and malware scans and other similar measures. You should review the Cybersource privacy policy with respect to security measures taken to protect the personal information you provide to Cybersource to make a purchase from us.

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Where should you direct your questions or concerns?

If you have questions or concerns with respect to our Privacy Policy, please contact us at innovation@osu.edu or 614/292-1315.

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